The Patient Safety Summit: A day to focus on what matters most
For more than a decade, IHA’s Indiana Patient Safety Center and our 167 member hospitals have set our sights on making Indiana the safest place in the world to receive care. The Patient Safety Summit enables us all to step back, assess the work we’ve done and determine the work we still have to do to reach our ambitious goal.
During the Indiana Patient Safety Summit, patient safety and quality leaders come together to learn effective strategies and share best practices that will improve patient safety statewide. From CEOs and CNOs to nursing caregivers, case managers and pharmacists, anyone responsible for patient safety and leading change for improvement will find the Patient Safety Summit an informative and inspiring experience.
Date: Tuesday, Sept. 20
Time: 9:00 a.m. - 3:30 p.m.
Location: Embassy Suites, 6089 Clarks Creek Rd., Plainfield, IN 46168
Cost: $99 per attendee
Learn more about the event from Karin Kennedy, IHA's Vice President of Quality and Patient Safety:
Meet Our Speakers:
Finding the Silver Linings
Craig Deao, MHA | Managing Director, Huron
Amidst the disruption and suffering caused by the pandemic, health care organizations also find themselves in a rare moment of grand experimentation. Fueled by sweeping changes to regulation, reimbursement, and patient preferences, there has been an unprecedented wave of innovation, from the rise of telehealth to the flexibility of working from home. Our focus on addressing social determinants of health, including access to safe, quality health care has seen the same upheaval. But which of these positive changes will sustain, and which will fade away? Local leaders have more control than they often think. This highly interactive session shares a perspective on where to look for innovation, how to nurture the positive changes so they endure, and practical advice for ensuring you continue to deliver safe, equitable, high-quality care.
Session Objectives:
- Own your future rather than be disrupted by it.
- Discuss historical examples where organizations have identified silver linings during challenging times.
- Identify specific safety and quality practices that have been reshaped over the past two years.
Reimagining (and Revitalizing) Quality, Safety, & High Reliability Leadership
Vikki Choate, MSN, R.N., NEA-BC, CPHQ | Coach, Huron
This interactive session will engage Indiana hospital quality leaders through recognition of the disruption the pandemic has caused in foundational quality and safety strategy and practices. How quality leaders can deeply leverage their roles as leaders of influence to revitalize their organization’s quality and safety agenda will be reviewed. The concept of high reliability and defining characteristics of high reliability organizations (HRO) will be discussed. Quality leader use of the tenets of high reliability to prioritize and drive change and improvement will be explored. And, innovative strategies to deepen patient engagement in the organization’s quality and safety strategy and framework post-pandemic will be discussed.
Session Objectives:
- Use the impact of the pandemic on the health care industry and in your organization’s current quality and safety outcomes to create urgency for change.
- Describe the role of quality leaders in influencing restoration of safety practices and outcomes impacted by the pandemic through application of the key tenets of high reliability.
- Implement one innovative strategy to deepen patient engagement in your organization’s post-pandemic patient safety agenda.
Achieving a Culture of Zero Violence: Leadership Strategies to Reduce the Risk & Anxiety of Patients, Staff, & Visitors
Brian Uridge, MPA, CHPA, CPP | Deputy Director DPSS and Michigan Medicine Security Director
The health care profession has become the most dangerous environment with regard to workplace violence and violence has continued to be on the rise during the pandemic. The Occupational Safety and Health Administration (OSHA) recognizes violence as an occupational hazard. According to OSHA, 75% of workplace violence occurs in health care settings. However, that number may be low, with only 30% of nurses and 26% of physicians reporting workplace violence incidents. COVID has had a substantial impact on violence. The International Association for Health care Security and Safety (IAHSS) found hospital assaults hit an all-time high in 2020. From 2019 to 2020, the assault rate at U.S. hospitals increased by more than 23%. Violence reduction programs should be focused on developing a systemwide approach that recognizes every health care system is a community, with every floor being a unique neighborhood, each with different dynamics. Building trust, transparency, and training along with implementing a systemwide strategy focused on reducing risk and anxiety through exceptional experience-based nontraditional contacts, staff training, professionalism, and critical incident response forms the basis from which a robust security program is built.
Session Objectives:
- How to implement community policing-based security models focused on trust, training, and technology. These include engaging stakeholders using nontraditional methods, applying CPTED (Crime Prevention Through Environmental Design) principles, and changing traditional incentive models to reshape how security officers approach security.
- How to effectively implement security strategies to ensure compliance with new 2022 Joint Commission Workplace Violence Prevention rules and guidelines. Specialty security programs such as K-9s and weapons in healthcare are covered.
- How to create scenario-based training programs designed for the health care environment clinical environment. Role-playing, simulation, use of proper venues, training safety, along with effective use of training simulators will all be covered as well as training models where clinical staff and security work together to design and deliver training programs.
Member Panel: Re-engineering Care to Ensure Patient Safety When a Cyberattack Hits Recognizing the impact of cybersecurity attacks and the threat to safety, this moderated panel discussion will serve as a peer-learning session. You will hear from hospitals who have experienced an attack and how they were able to pivot and swiftly change course to ensure patient safety from the lens of various disciplines. We are confident that you will be inspired by lessons learned to inform the evaluation of your organizational strategies for prevention and preparedness.
