Administrative Professionals Conference
Administrative Professionals Conference

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In 1972, IHA hosted its inaugural ​​Administrative Professionals Conference. More than four decades later, we continue to come together annually to celebrate the talented administrative profes​sionals who are kee​ping our health organizations running smoothly. 


​Date:
Friday, July 29 

Time: 9:00 a.m. - 4:00 p.m. 

Location: CRG Event Center - 2499 Perry Crossing Way, Suite 205,  Plainfield, IN 46168​

Suggested Audience: Executive Assistants, Administrative Assistants ​

Cost: $295​

Register: https://cvent.me/KRQB7d

View the flyer

Agenda 2022 (Final).pdf

Get To Know Our Keynote Speakers:


Refresh Logo.jpgIt has been more than three long years since we have gathered, and it's time to REFRESH! This year's event is centered around taking control of the things in our daily lives that can, in turn, enhance our effectiveness and how others perceive us. Chrissy Scivicque will show us how to harness the power of team diversity by respecting differences in personalities and workstyles. Julie Perrine will help us bring calm to the chaos that sometimes surrounds us by leading a deep dive into office procedures and systems. A “refresh” day would not be complete without a session on self-awareness. We may never fully understand the impact of the pandemic on our mental health, but as IHA’s Laurie Gerdt will share, there are simple habits we can incorporate into our day that will help us become mindful of the negative emotions that creep in and ways to navigate through it. 


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Julie Perrine: How to Effectively Create Your Office Systems and Procedures

All Things Admin founder, Julie Perrine, will present a master class in better workload management through the creation of effective systems and procedures. ​Julie is an executive assistan​t turned CEO and the founder of All Things Admin. She is also an enthusiastic trainer, author, and Certified Myers-Briggs Type Indicator Administrator, and Certified Productivity Pro Consultant.

Effective systems and documented procedures are an admin’s ultimate power tools. They allow you to do more with less, and work smarter, not harder. This session will teach you how to create and utilize systems and procedures in your administrative role. 

Some session highlights include: 

  • The difference between procedures and systems, and why both are necessary
  • Five core systems your office needs to be efficient
  • Creating effective systems and procedures to streamline your work
  • Implementing and troubleshooting your systems and procedures
  • Five simple steps to get you started on creating your procedures
  • The appropriate items to include in a procedures binder
  • How to fast track your procedures with a few key templates

With effective systems and procedures in place, you can navigate unexpected changes and absences, find support and resources more quickly, keep yourself and those you support organized, and bring calm to the chaos that surrounds you. Join us for this session to learn how to optimize your effectiveness at work and beyond!

Systems & Procedures Handout.pdf​​​


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Chrissy Scivicque: Working with Humans: How to Create Positive and Productive Relationships

Chrissy is the founder of Eat Your Career​. She is a certified Project Management Professional (PMP) and certified Professional Career Manager (PCM). A born entrepreneur, Chrissy launched The Executive Assistant’s Toolbox, which gave her a platform to promote her writing online while also sharing her passion for personal and professional development. 

The workplace is full of humans and, let's face it, that can be complicated! Humans are both inherently valuable and inherently flawed. Not everyone approaches work with the same perspective. To create positive, productive relationships, you must learn to not only accept your differences but appreciate them and, at times, adapt to those around you.

This is especially important for administrative professionals who have daily interactions with so many people, both inside and outside the organization, and who are working to build partnerships with their managers and colleagues.

As a participant, you will learn how to:

  • Appreciate team diversity, respect those who are different from you and encourage others to do the same

  • Identify your own natural workstyle and the workstyle of others; understand how to navigate the strengths and weaknesses of each

  • Leverage proven communication strategies to manage the complex social dynamics of the workplace

  • Prevent and resolve conflict in a way that enhances (rather than damages) team dynamics

  • Collaborate effectively with anyone by adapting to the needs of others and listening​​

Laurie Gerdt: Ways to Ensure a High-Functioning State of Well-Beingcyrano.png 

As health care systems, we have spent the last two years focused on caring for others, our patients, and our staff. Moving forward, we must take care of ourselves as we learn how to navigate this post-pandemic world. IHA’s Quality and Patient Safety Advisor Laurie Gerdt will provide tools we can use to be intentional with ourselves about both our current state of well-being and what we need to do to ensure a bright, high-functioning future state of well-being. 

The discussion will incorporate the following concepts:

  • Professional Quality of Life (ProQOL)
  • The difference between being Mind Full vs. Mindful
  • “Gritflowness”
  • Mindfulness activity​​

Meet Laurie in this short video:





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IHA established the Administrarive Professional Excellence Award to recognize outstanding support staff service within our member hospitals. 

We need your help in identifying Hoosier role models who keep your organizations functioning efficiently. 
The award bears the name of an individual whose service to Indiana hospitals as an IHA staff member was truly exemplary. Mikell Brown was an administrative assistant in education and communications for 25 years. She was a tireless, trustworthy resource on all association issues and a mentor to all of our new employees. ​

Anyone employed at your facility can nominate a deserving individual. Download this formand re​turn it with as many testimonials and as much supporting documentation as you wish. This will help our Awards Com​mittee get to know your candidate and the impact they've made on your organization and the community. ​​

The award will be presented during IHA's Annual Meeting on November 1-2. The recipient of the award will be invited to attend the meeting to receive the award.

Return the nomination form and supporting documentation by September 1 to Molly Kelly, IHA Member Engagement & Marketing Coordinator, at mkelly@IHAconnect.org​.

PAST RECIPIENTS:​

2021   -  Ann Hazelwood, Margaret Mary Health
2020 - Robin Clark Meffert, Schneck Medical Center, Seymour
2019 - Tricia Raney, Community Health Network, Indianapolis
2018  - ​ Linda P. Smith, Indiana University Health North Hospital, Carmel​
2017  -  Sue Wood, Beacon Health System, South Bend
2016  -  Suzi Sievers, Good Samaritan Hospital, Vincennes
2015  -  Linda Hartman,  St. Vincent Anderson Regional, Anderson​
2014  -  Beth Auker, Jay County Hospital, Portland​



CATEGORIES:
Administration; HR; Leadership


JuliePerrineHeadshot3.jpgJulie Perrine, Executive Assistant turned CEO, 
Founder of All Things Admin

Julie Perrine is an executive assistant turned CEO and the founder of All Things Admin. She is also an enthusiastic trainer, author, Certified Myers-Briggs Type Indicator Administrator, perpetual planner, longtime thimble collector, and adoring aunt.

As an advocate of the administrative profession, Julie encourages admins to be prepared, hone their skills, and always keep their minds open to new career opportunities. Her mission is to help assistants thrive, build and strengthen their professional relationships, and become assets to their executives and organizations. She believes that people in the administrative profession have the ability to go anywhere they want to professionally – from a desk in the C-suite supporting a top executive to becoming an executive and running their own business. Julie’s upbeat, step-by-step approach to handling the opportunities and challenges admins face includes proactive strategies for developing a plan, creating forward motion, and achieving great results.

In 2009, Julie founded All Things Admin to provide accessible, affordable training, resources, and guidance to admins worldwide. Since then, Julie and her company have become integral parts of the administrative training world by inspiring admins to transform their careers, embrace innovation, and realize their potential. She has also authored three books, The Innovative Admin, The Organized Admin, and Become a Procedures Pro.


 Chrissy Scivicque.jpgChrissy Scivicque, Career Coach, Professional Speaker, & Trainer,
​ Founder of Eat Your Career ​​​

Chrissy is the founder of Eat Your Career (a division of CCS Ventures, LLC). She is a certified Project Management Professional (PMP) and certified Professional Career Manager (PCM). She  also holds a bachelor’s degree in Business Administration from Sonoma State University, CA.

Prior to her work in the professional development field, Chrissy worked for about 8 years in banking and financial services administration. A born entrepreneur, Chrissy launched The Executive Assistant’s Toolbox in 2007. This gave her a platform to promote her writing online while also sharing her passion for personal and professional development. In 2008, a start-up company called OfficeArrow purchased the website and hired her as Managing Editor, where she stayed for three years. In this role, she also acted as company spokesperson and community advisor.

Chrissy is the author of The Proactive Professional, The Invisibility Cure, and the Build Your Professional Development Plan Workbook. She has also authored 10+ e-books and e-guides. Chrissy’s writing on career-related topics is regularly featured on dozens of websites including Forbes, Monster, and CareerBuilder among others. She was a contributing career expert for U.S. News & World Report for 4 years and has written over 100 articles for Ivy Exec’s Executive Insights blog.

Chrissy has trained teams in companies large and small, including Northrop Grumman, Capital One, Microsoft, TIAA-CREF, Turner Broadcasting, and W.W. Grainger (to name just a few). She has also presented at numerous conferences including the ASAP’s Administrative Professionals Conference (APC), IAAP Annual Forum, Office Dynamics Conference for Administrative Excellence, and many more.




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