Administrative Professionals Conference
Administrative Professionals Conference


In 1972, IHA hosted its inaugural ​​Administrative Professionals Conference. More than five decades later, we continue to come together annually to celebrate the talented administrative profes​sionals who are kee​ping our health organizations running smoothly. 

​Thanks for attending this year's conference! Looking forward to 2024!​

Location:  CRG Event Center​ (2499 Perry Crossing Way Suite 205, Plainfield, IN 46168)
Date: Thursday, May 11, 2023  
Time:  Breakfast starts at 8 a.m. The conference begins at 8:30 a.m. and ends at 3:30 p.m. ET.
Cost: $295

* If this registration is cancelled on or before May 4, a $50 fee will be retained. Refunds are not available after May 4, but substitutions are allowed onsite or in advance by notifying Molly Kelly​​.​​

Agenda 2023.pdf

Questions? Reach out to Molly Kelly, Member Engagement and Marketing Coordinator, at


Session Descriptions

Joan Burge

 Administrative Excellence: Six Must-Have Skills for Today’s Assistant

Advanced management-related skills – especially those requiring forethought and keen insight – are quickly becoming “must-have” job requirements at every administrative level! In this interactive program, attendees will:
  • Discover ways to earn an indispensable, “Inner Circle” status among managers and peers.
  • Learn Six Core Competencies critical to administrative excellence and effectiveness.
  • Identify and break through old paradigms about work and the administrative profession.
  • Focus on the top six skills that can help you achieve even greater career success.
  • Gain real-life best practices that’ll reinforce your invaluable contributions in the workplace.

Meet Joan in this short video:


Jim Spellos

Maximizing Your Work Productivity: Your Ultimate Digital Toolbox​

What's in your technology toolbox? Probably several tools you’ve been using since the last century (though we do love Excel!) But what other tech tools do you need to know, so that you are optimizing your productivity while staying abreast of the latest developments to support your boss and colleagues?

This multi-focused afternoon includes three 30-minute mini-sessions that will add to your already substantial tech toolbox in a fast-paced, enjoyable, and information-rich setting. Topics for these mini-sessions include:
  • Your Essential Digital Toolbox: Making the Most of Technology to Enhance Your Productivity
  • Digital Literacy: An Unachievable Expectation or Your Ultimate Goal
  • Are You Digitally Secure?
As an added feature, the speaker will share his own health journey, and what tech resources he wished he had on his devices prior to his medical emergency.

Meet Jim in this short video:



IHA established the Administrarive Professional Excellence Award to recognize outstanding support staff service within our member hospitals. 

We need your help in identifying Hoosier role models who keep your organizations functioning efficiently. 
The award bears the name of an individual whose service to Indiana hospitals as an IHA staff member was truly exemplary. Mikell Brown was an administrative assistant in education and communications for 25 years. She was a tireless, trustworthy resource on all association issues and a mentor to all of our new employees. ​

Anyone employed at your facility can nominate a deserving individual. Download this formand re​turn it with as many testimonials and as much supporting documentation as you wish. This will help our Awards Com​mittee get to know your candidate and the impact they've made on your organization and the community. ​​

The award will be presented each year during IHA's Annual Meeting. The recipient of the award will be invited to attend the meeting to receive the award.

Return the nomination form and supporting documentation to Molly Kelly, IHA Member Engagement & Marketing Coordinator, at


2022  - Debra Swain, Good Samaritan Hospital, Vincennes
2021   -  Ann Hazelwood, Margaret Mary Health
2020 - Robin Clark Meffert, Schneck Medical Center, Seymour
2019 - Tricia Raney, Community Health Network, Indianapolis
2018  - ​ Linda P. Smith, Indiana University Health North Hospital, Carmel​
2017  -  Sue Wood, Beacon Health System, South Bend
2016  -  Suzi Sievers, Good Samaritan Hospital, Vincennes
2015  -  Linda Hartman,  St. Vincent Anderson Regional, Anderson​
2014  -  Beth Auker, Jay County Hospital, Portland​

Administration; HR; Leadership

Joan-63-Edit-v2.jpgJoan Burge
Founder & CEO of Office Dynamics International

Joan Burge is the pioneer of the administrative training industry. Joan is an accomplished author, professional speaker, corporate trainer, and coach. After working in the administrative profession for 20 years, Joan founded Office Dynamics International​ in 1990, inspiring excellence in the administrative profession. 

Since then, Office Dynamics has grown into a global industry leader, offering a broad range of training and coaching solutions for administrative assistants. Joan has earned the respect of premier clients like Walt Disney World, Procter & Gamble, Cisco, and Humana.

Joan has produced 350+ educational videos for assistants, written 5 books for assistants, designed 3 Certification/Designation courses for executive assistants, and has hosted 29 annual conferences for administrative excellence. 

Joan also coaches executives on how to maximize the time and talents of their assistants and released a new book for executives in 2022 called The Executive’s Competitive Edge: Why You Need to Leverage the Talents & Time of an Executive Assistant.  

 Jim-Spellos.jpgJames Spellos
President of Meeting U​​

James Spellos is the President of Meeting U. whose mission for over 20 years is to help people become more productive and comfortable with technology.
In 2022, Meeting Professionals International included Jim on their most influential list in the hospitality industry in honor of their 50th anniversary celebration. In 2021, Glisser named Jim one of the most influential people in virtual events.

He was a faculty member at New York University for 25 years receiving both their Award for Teaching Excellence and their Outstanding Service Award. In 2015, Jim was named one of the Meeting Industry’s trendsetters by Meetings Today magazine. 

Jim is on the Board of Directors for Rock and Wrap It Up, an anti-poverty, anti-hunger organization which recovers excess food from concerts, sports and other events.  Jim co-created their Whole Earth Calculator app. He also speaks about food recovery and sustainability to groups around the country.  In 2018 & 2019, BizBash named Jim one of their top 500 people in events for his work in sustainability.

Jim is an accomplished musician and songwriter who released his first solo album, Stroke of Genius in 2020.  

He has a certificate in Plant-Based Nutrition from the T. Colin Campbell Center for Nutritional Studies, is a certified Physician’s Committee for Responsible Medicine’s Food for Life Instructor, and supports Plant Powered Metro New York in educating people about a healthy diet and lifestyle, which helped to save his own life.


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